License and Service Terms for Customers / Refund Policy
These License and Service Terms are supplementary to the general Terms of Service.
1. Digital Downloads
a) Royalty Free Photos
alpineSTOCK.com grants customers a personal, non-exclusive, and non-transferable right to use photos in and on any medium, commercial and non-commercial. Unless otherwise agreed in writing, any license per photo is limited to the respective customer (natural person or entity) for a single purpose use and a single usage cycle. Customers are not entitled to use a photo for multiple purposes, e.g. for two different product campaigns. alpineSTOCK.com does not grant any other or additional rights beyond this description. In particular, any reproduction, resale, or transfer to third parties is prohibited.
b) Rights Managed Photos
Rights-managed photos may only be used within the limits of the individually agreed use. License fee, usage and period of usage depend solely on the intended use. Any license for Rights Managed photos is individually agreed upon. Any reproduction, resale or transfer to third parties is prohibited.
2. Print Products
Customers can purchase prints of any images offered by alpineSTOCK.com. All printed products are custom-made upon the user's request; there is no right to return such products. Print products can be used non-exclusively for private and commercial purposes. alpineSTOCK.com does not grant any other or additional rights beyond this description. In particular, any reproduction, sale, transfer and rental is prohibited.
By registering for a monthly subscription, customers are entitled to download a certain number of original-resolution photographs within one month. Rights Managed photos are not included in a monthly subscription. By registering for an annual subscription, customers are entitled to download a certain number of original-resolution photographs within one year. The pricing and the number of included photos are subject to change. Rights Managed photos are not included in an annual subscription.
By using any specialized payment gateways such as Paypal or credit card payment systems, the customer leaves the website and the technical infrastructure of alpineSTOCK.com and enters the specially secured areas of the payment service provider. These providers are solely responsible for the systems they operate. alpineSTOCK may not be held liable for any damages occuring in connection with payments made through specialized gateways such as Paypal or credit card payment systems.
5. License Acquisition
Any license is acquired in the moment that the license fee is paid in full to alpineSTOCK.com.
6. Refund Policy
alpineSTOCK.com sells licenses for digitally downloaded material and print products created upon a customer's request. Licenses and digital downloads are excluded from any return due to their nature as digital goods. Print products are also non-refundable, because they are created individually by customer request.
7. Use of Services offered by alpineSTOCK.com
Any individual of legal age is entitled to use the services offered by alpineSTOCK.com. Minors are only allowed to use these services after providing the written permission of their legal representative.